Thursday, May 15, 2014

   

Notes by Peggy

5/1/14. More good info today.

A little bit of everything, email, free phone call app, free training apps etc.  Being a small class during the summer months allows us to cover a wide spectrum of things related to the iPhone and iPad.
 

BookBub (landers.bookbub.com) and ENT (EreaderNewsToday.com) have daily offers of Free or very low cost ebooks.  Not Bestsellers, but some very good reads.  You can download them onto your iPhone or iPad, though you may need an Amazon account to do it through.

translate.google.com - can get it as an app too (google translate)
translate an entire website from approximately 81 foreign languages into English or vice versa.  With the app, you can type in what you want translated, speak it into the microphone  OR handwrite it, and the app will not only display the correct phrase, but click on the speaker icon next to it and you'll hear how to say it in the language you're wanting!

MagicJack
Use this app on your iPad to make FREE calls to Canada and the US (directly to your friend's landline).  This will require WiFi access.  You may want to email the person to alert them that you'll be calling because it shows up on caller ID as coming from Florida.

WONDERFUL online classes highly recommended by Sandy and Kay:
David A Cox's PCclassesonline.com
Great classes on iPad, iPhone, PCs and Macs
Just for examples:
One class teaches you how to get rid of duplicate contacts.
Another class is on Battery Life.
Another about iCloud support?
(Note:  When you first sign up, you must wait for a confirmation email that will give you this month's password in order to access the website.)

Contacts:  Just a note: as soon as you change something in one contact on one iDevice, it will sync IMMEDIATELY in your other iProducts.  So immediately put the other iProduct in Airplane mode if you don't want it to sync.

If you don't care for the 3D effect in the ios7 (wallpaper moves slightly when iPhone is moved), stop it by going to:
  • Settings
  • General (if you don't see General, swipe to find it)
  • Accessibility
  • Reduce Motion - turn it on (will show green)
To send a Photo in email on iPhone or iPad:
  • Open Photos
  • Select a photo by touching it and it will become full screen
  • Hit the Share button (box with upward arrow) [on iPhone the photo will have a circle with a checkmark in it.  You can swipe to select more photos (max 5 for email).  When you've chosen the ones you want, click NEXT]
  • select MAIL
  • Fill in the To:  and Subject: lines by touching each and the keyboard will appear.  When done typing, hit keyboard symbol on lower right.
  • Click send
  • on the iPhone, it will ask you to choose the message size.  Choose MEDIUM
MAIL (the blue square with white envelope) App:
To set up your iPad or iPhone to receive email:  You must know your email provider (ie AOL, Google[gmail]cr8zy, yahoo, etc), your email address and password.  To set up new email account:
  1. Settings
  2. Mail, Contacts, Calendars
  3. Add Account
  4. Choose type of account (provider)
  5. enter Name, email address, password & description
  6. Next  (mail will begin verifying)
  7. If all is correct, blue checkmarks will appear next to each entry, then the next screen will show up
  8. At this point, Turn on Mail & Contacts.  Calendars and notes are your decision.
  9. Save
  10. You new email account will be added
Again, it is recommended you have a gmail address (that will also serve as the login for other google based sites you may want to access).
 To create one:
  • Go to gmail.com
  • (note: when you go into Safari, there may be a website address already in the address bar.  Simply touch it.  When it highlights all blue, you can just start typing the address you want)  Then press GO.
  • Below the blue sign-in rectangle are the words Create A New Account
  • Tap that and it will take you to accounts.google.com
  • Follow the prompts to create a google account which will serve as your gmail login.  (Remember to write down your user name & 8 character password!)  You'll also have to enter a birth month, day & year, but you can make one up - just remember to write that down also.  To prove you're not a robot randomly creating gmail addresses, you have to type the numbers displayed into the blank space below them.  Verify your location is United States, check the box agreeing to the Terms of Service, then tap Next step
  • If every was put in correctly, you'll come to a Welcome! page confirming your new gmail user name.  
  • Leave this page and go back to Settings to set up your iPad or iPhone to receive this new email address. (see steps 1 through 10 above).
Within Mail, mailboxes are more like file folders, so you can organize your saved emails.When you go into Mail, you can choose to look at your emails via each individual email address you have OR you can select All Inboxes.
To read about "Folders (Mailboxes) in Mail and arranging your emails", refer to the Sunday, December 14, 2013 post on the PALM CREEK IPAD USERS GROUP blog (pcipadusersgroup.blogspot.com).  Type the word Mail in the search bar (upper left where the magnifying glass is).



April 17, 2014

Notes by Peggy 

Moving photos from iphone and ipad to a PC.



We worked on moving photos from iphone/ipad to a PC today.

First, on your PC (computer):
  • Start button (lower left in Windows 7)
  • Select Computer
  • C drive
  • Users (folder)
  • Your name (folder)
  • My Pictures (folder)
  • Create a new folder and Label it: iPad Photos
  • Create a separate new folder and Label it: iPhone Photos
  • YES, you need 2 different folders as you want to keep separate which photos come from each iUnit.  Because of syncing between iProducts and photo streaming (which is ONLY between iProducts) knowing from which product a certain photo originated gets confusing.
  • NOTE:  Camera Roll is the Master File on the iPad.  If you delete a photo in there, it is gone from ALL albums.
Now, connect your iPad (or iPhone) to the computer with the USB charger cord that came with your iProduct.
To access the photos from the iPad that is connected to the computer, go to:
  • Computer
  • Your iPad should now show up where the other drives in your computer appear.  Be PATIENT, it may not show up immediately.  If iTunes opens, close it - we're not moving photos through that today.  Click on your iPad when it appears.
    • NOTE: Your computer may ask "Do you want to allow this computer to access info on "XNAME's iPad?"' Effectively say yes, by clicking CONTINUE.
    • And, Your iPad will ask "Trust this computer?"  Click TRUST.
  • After you've clicked on 'your iPad', INTERNAL STORAGE will appear.  Click on that.
  • DCIM will show next.  Keep clicking on that until photos appear.
From here, you can move all the photos currently on your iPad into the computer:
  • Highlight the 1st photo
  • Scroll to the bottom
  • Hold the SHIFT key down as you click on the last photo.*
  • All photos will turn blue
  • R click in the blue, and choose COPY
  • Now, on the left of the computer's screen, click on PICTURES 
  • Find the folder you created earlier named iPad Photos
  • R click on that folder, then click PASTE
  • All the photos will copy into that folder!
    • *Note:  If you prefer to pick and choose which photos to copy, hold down the CTRL key as you click click click the individual, noncontiguous pictures.  They will turn blue as you choose them.  
Now that the photos are in your computer, you can burn them to a disk, USB, or backup on an external hard drive.  ONLY after you're sure you have your photos SAVED, you can delete them from your iPad to free up space.

It is highly recommended you back up your ENTIRE computer the 1st of every month.  This is easy using an external hard drive.  There are convenient sized portable hard drives even up to 1TB(terra byte)!  The initial full backup will take quite a bit of time, but future ones will only backup files that have changed.  Join and attend Palm Creek's wonderful Computer Club for more information.

On iPad and iPhone, photos can be transferred even easier than the procedure outlined above by using an App made especially for this.  Two that Sandy recommends are:
  1. WIFI transfer $2.99 in the App Store (but you can wait for it to come around on Apps Gone Free).
  2. Video2photo   $0.99 in the App Store.

Thursday, May 8, 2014

March 24, 2014

First Combo iPhone iPad Users Group Meeting
Notes by Peggy 

iPhone & iPad 1st Class together

Went over some random basics for our newer attendees:

Swipe up from the very bottom of your screen, a gray rectangle with icons appears:

touch any of these icons to toggle between "On" (white) and "Off" (black):
  • Airplane - airplane mode.  You will have no wifi access when this is on.  Use this mode when on a plane and you can still use your iProduct to read ebooks, pdfs, etc. even when your phones are supposed to be shut off.
  • Radar looking icon - indicates wifi access is present when "On"
  • triangular sideways pretzel - bluetooth
  • quarter moon - do not disturb (not only silences phone ringer, but also any sound alerts from games, texts, etc.)
  • padlock with arrowed circle around it - Portrait orientation lock (screen won't rotate when you turn iProduct).
  • ONLY on the iPad (not iPhone) Bell with a line through it - mutes the device
    • Note: When you touch one of these icons, a description of the function appears briefly in the middle at the top of the gray.
  • If you have an iPhone5 or newer iPad, you may have an Airdrop icon
  • slider buttons to increase/decrease your screen's brightness (brighter uses more battery between charges) or to adjust the volume for your music.
  • sideways triangles - play, forward to next, or go back buttons for your music.
Touch any of the lower icons to activate (remember to get out of the function you've activated - hit the home screen once):
  • clock (set at 10:50) - brings up the timer
  • camera - opens the camera 
SIDE NOTE: When you've just turned on your iDevice, or it has been idle for awhile, it goes into lock mode and the screen will be black.  Touch the home button and the locked screen appears.  When your device is on the lock screen, there is a camera icon on the lower right.  Simply touch,hold and slide it up to access your camera immediately (so you won't miss that fantastic shot by having to slide, type in password, then find the camera icon and wait for it to open)
  • iPhone ONLY: flashlight - built in flashlight (only on the iPhone as iPad doesn't have a light to activate)
  • iPhone ONLY: calculator (nicely included now, so don't have to download free calculator apps that bombard you with ads or enticements to pay).
To close the gray bar - touch the black arrow at the top.

Messages: 
Messages between Apple iProducts (iPhone, iPad, iPod) are free.  You can tell the person you're texting has an iProduct when your sent messages are in blue bubbles.
If your sent message is in a green bubble, they don't have an iProduct and the texts will be charged against your data plan.  (Good to know if you have limited data minutes).

To DELETE INDIVIDUAL messages:  Touch and hold a message.  The options COPY or MORE will appear.  Choose MORE.  Circles will appear beside each individual message.  You can click the ones you want to delete, then touch the TRASH CAN in the lower left.  IF you click on DELETE ALL at the top left of the screen, ALL the messages with that person will be deleted!  (PROBABLY NOT A GOOD IDEA.)  To exit without deleting any, touch CANCEL at the upper right of the screen, then DONE.  Hit the Home Button to get out of messages.

Calendar:
You can search in Calendar for past OR upcoming events.  
  • Open Calendar.
  • Touch the Magnifying Glass
  • Type in your search (ie haircut).  (Watch your screen because matches will show up before you're done typing.)
New in Safari with iPhone ios7:
When you go on the Web via Safari now, there are several icons on the bottom of the screen.
  • < or > symbols move you back and forth between recent websites.
  • box with arrow going out the top - share.  You can share this website via message, email, twitter, facebook.  From Share can also - Bookmark the website, Add it to Reading List, Add to Home Screen, Copy or Print it.  Hit CANCEL at bottom to return to Safari.
  • Open book icon - takes you to bookmarks or reading list.  Click DONE in upper right to return to Safari.
  • But the REALLY neat new one is the icon that looks like a page of paper hovering over another page.  When you touch this, you will see previously visited web pages cascading (as if looking into a file cabinet).  You can simply touch the web page you want to go to and it will appear.  Also, you can close any of them by clicking the X in the upper left of the chosen web page as it "hangs" there.
Miscellaneous: 
Have separate email addresses for personal and "business" (ie coupons that will be sent to you, etc).
Get a Gmail account.  It's free and will come in VERY useful in the future.
You can FaceTime (icon looks like a white video camera on a green background) someone in Canada for free!  Again, it is iProduct to iProduct.  Still it will need a WiFi connection, so will use data minutes if you have a limited data wifi plan. 

If you can't find a certain icon, use Spotlight Search:
  • Swipe down in second row of icons.
  • Search bar appears at top.
  • Type in what you're looking for.

to FACETIME someone:
  • Open FaceTime
  • All Contacts will appear (on the right in iPad)
  • Type to Search for the person you want to "call  (If you accidentally bring up a contact you don't want, hit "back to All Contacts" at the top)
  • Press the FaceTime symbol
  • You can now talk & see each other
  • Whoever hits the red phone symbol first, ends the conversation.                                                                                                                         
HOME BUTTON (the circle at bottom of device indented or not depending on whether you have fingerprint mode):
  • Click once to get you out of an app.
  • Click twice and all open apps will appear smaller, and side by side.  You can move back and forth between apps, by entering this mode, then touching the app you want to use.  Also while in this mode, CLOSE an app by swiping up on it.  
    • NOTE:  Close your apps when done using because when you leave them running in the background, they use a lot of battery.
 



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Saturday, February 15, 2014

LAST IPAD USERS GROUP MEETINGS


Photo from Sandy MorinThere are only two more general iPad User Group Sessions for this season.  With the difficulty of booking the San Tan Room for March and a lack of topic suggestions from users at all levels, general sessions will end on Sunday, Feb 23.  Note the times of the last remaining sessions. 

San Tan Room 
1:00 - 3:00 
Sunday, Feb 16 

12:00 - 2:00 
Sunday, Feb 23 

We have had over 120 users come thru for at least one session this season.  Remember this started and was intended to be a self-help user group, NOT classes.  We need help in assisting ALL levels. With the vast range of user levels, if we plan to continue next year we will need volunteers who will help with demos, or just sharing of ideas, experiences and apps.  In this way, we may be able create a specific agenda for each week we hold a session. There should be more specific sessions for the various user levels, but that is impossible without more resources.

Monday, January 13, 2014



Jan 12, 2014  iPad Users' Group - Peggy Aebersold-Fetzer

Just to show one of the many fun things an iPad can do, Sandy demonstrated how anyone with Dish Cable can look for programs and/or record a show even if away from home by using the Dish anywhere app.

She then introduced the founder of the iPad Users Group, Brent Shirley, who received a round of applause!

Sandy then shared with new attendees how to make a shortcut to the invaluable Palm Creek iPad Users' Blog:
Open the Safari web browser, tap in the address bar to allow you to type in the new address - www.pcipadusersgroup.blogspot.com. Then press GO on the keyboard.
Once you are on the iPad Users' Group site, hit the box with the arrow pointing straight up (in the upper left corner).  From the gray-outlined symbols that appear, choose Add to Home Screen.  At this point, change the name since you'll only be able to read a short bit on your home screen and you want the title to be easy to recognize.  (You will NOT be able to edit the title later).  Tap on the current bold-texted title (Palm Creek iPad Users Group), tap the X in a circle, then type in a better title (ie iPad Users).
Then click Add.  You will now be able to easily go to the PC iPad Users' Group blog directly from your home screen by tapping that shortcut icon.
(Quick note - if you had chosen Add to Reading List instead of Add to Home Screen, you would find this webpage in the future by accessing the web via Safari, choosing the bookmark icon in the upper right (next to the cloud), then clicking on the eyeglasses symbol to see your saved reading lists.)

Organizing Apps/Icons into Folders:
Press and hold one shortcut (icon) until it Wiggles.  While icons are jiggling, hold one with your finger and drag it into a similar icon (you may have to practice until the one you are dragging gets a bit smaller OVER the one you're dragging it into).
When you've moved 2 icons together, a folder will be formed, and the iPad will automatically suggest a name for it.  You can rename it by hitting the X to the right of the title, and typing in what you prefer, then hit DONE on the keyboard.
Touch the home button to stop the jiggling. 
(If an icon/shortcut is on the second or third page, and you want it on the first page: move the jiggling icon across the screen & hold it at the edge of the page (so about 1/2 of the icon shows).  The page(s) will move. Release icon on the new page you desire.)

In iOS7, you can have greater than 12 icons in 1 folder.  Once you've clicked on the folder, look at the little dots at bottom to see how many pages there are.  The brighter dot indicates which page you are on.  Simply swipe left or right to get to the other page(s).

Note, if your fingers are cold, the touching and/or swiping won't work (you may need to use a stylus - one of the better ones is Targus, approx $15 at Office Max).

Reminder, while you are able to delete apps to free up space on your iPad or iPhone, then get them back later from the iCloud, DON'T delete apps you use regularly because you will lose the data you've entered into them.

Go onto the iTunes App store, scroll to the bottom.  Choose Apps made by Apple.  If you have the new iPad Air or iPhone 5, these will be free.  For an older iPad, these apps will cost anywhere from FREE to $9.99.  NOTE: If you have an older iPad, but get the new iPhone 5 and download the Apps Made by Apple onto the new iPhone for FREE, they will then be in the iCloud and you can access them on your older iPad at no cost!

Usually when we create our iTunes account, we enter a credit card to be saved, making any future purchases from the iTunes Store as easy as just entering our password.  But what if someone gives us an apple giftcard, and we want to use that instead of our credit card?  We must disable that saved credit card via:
go to settings.   Scroll down (on the left) to iTunes & App Store.  Touch your Apple ID.  From the box that pops open, touch view Apple ID.  You will have to enter your password to sign in to iTunes Store.  After you have signed in, scroll down to Payment Information.  You will see your current payment type highlighted in blue text (ie Visa, Mastercard, Amex).
To disable your current card, select NONE, then Done at the upper right.
Then to use your gift card:  Go to the App Store on the Featured page (star) scroll to the bottom and click on Redeem.  You can take a photo of your gift card with the iPad's camera, or enter the code manually.

$$ saving suggestion:  Buy an iTunes gift card at Fry's Grocery Store here in Casa Grande to get a minimum of 2x fuel points instantly and use the gift card instead of your Credit Card at the iTunes Store. :-)

FREE Apps you should download:
Find iPad (Find my iPhone) If your iPad or iPhone is misplaced or stolen, you'll be able to locate it on a map.  You can have it play a sound too (good for those forgetful days and you KNOW it's somewhere in the house).
Find my Friends (once your friends accept your invite, you can see the exact spot on a map where your friends are)  Creepy? This is great when you are travelling, especially if you are alone.  

iBooks (will hold PDFs besides just books.  You can go to the websites of your appliances and download their manuals into iBooks.  You can keep the PDF file of Fry's Grocery's weekly flyer in iBooks.  You can save Palm Creek's Newletters there, etc.  Sandy will go into more detail next week, but you can always go to the eHow section in Google to learn how to do these things if you just can't wait.

Have too many apps open, and your iPad slowing down?  Double click the Home button.  All open apps appear (you may have to swipe left or right to see them all).  This is the MultiTasking Mode.  Simply touch an open app to resume working in that one, or swipe up to close it.  You can even close two at a time by swiping up with two fingers!
If your iPad "freezes" up:  Hold the Home button and On/Off button simultaneously for 10 - 15 seconds.  The screen will go blank.  This is referred to as a "Hard Reboot".  (You may have to hit the On button to turn it back on)

When you switch from an old iPad to a new iPad, icloud holds your old back up for 3 days (making your iCloud storage seem full).  After the 3 days, you can delete the old iPad's backup, freeing up the storage space.

Fun practice: Fill in contacts.  You can add notes, birthdays, etc. in the Contacts and search them later via Search light.   To use Search Light:  About 2/3 down on screen (between icons) Swipe finger down.  A Search Bar will appear at the top of the screen and the keyboard at the bottom to type in your search.

Another fun thing to practice - take a photo of the screen to capture a recipe on facebook, a website photo, etc:
for example - go to palmcreekupdate.blogspot.com.  Scroll to a photo you want to capture.  Press and release (NOT HOLD) the On/Off button & Home button at the same time (when you release, you will hear a camera click).  Then go to photos to find your screenshot.  Can email it to self or Evernote, post it on facebook, send it in a message, use it as wallpaper, print it, etc.

Nifty Tip:
When at a website you have reached via Safari, Before taking a screenshot photo: if four lines appear at the beginning of the address bar, you can tap those lines and all of all the garbage (photos, ads, etc) on that webpage will disappear. (Essentially giving you a printer-friendly model of just the text).

Remember to be PATIENT when searching the web.  We now have a spinning circle instead of an hourglass telling us it is working.

Everyone needs to have at least one backup of your iPad and/or your iPhone to protect you from losing your Contacts and Photos especially.  To see if and when your last Backup occurred:

Go to Settings/icloud/Storage & Backup
Under Backup, make sure iCloud Backup button is green. (Automatically backs up your iPad when it is plugged in, locked, and connected to Wi-Fi).
Below the words Back Up Now shows when your iPad was Last Backed up.  

For those who on don't have Wi-Fi at their site while here at Palm Creek, and need to backup their iPad:

Plan some time to go one of the many WiFi Hotspots in the Park.  Bring your charger and make sure you are connected to Palm Creek's WiFi, plug your iPad in with the power cord.  It should automatically back up to iCloud.
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Wednesday, January 8, 2014

WOW we had over 40 attendees this past Sunday.  25 were new to the iPad Users Group.  Many were starting with their New Year's resolutions of improving themselves with the iPad and others  just got one for Christmas.  In any event, welcome.  Hopefully everyone who attends learns something.  Unfortunately I do not have the resources to do individual group sessions based on ability as I am only one person.  At least until Brent gets back, I will try to focus on assisting those newbies who want to get up and running.  If those who have been in the group in the past can assist, that would be wonderful.  Many hands make light work, and in my case we can progress faster.
 
Below are the minutes taken by Peggy - She is doing a great job and this is a big help to me.
 
Sandy Morin
------------------------------------------------------------------------------------------------------------
 
 
 
Jan 5, 2014  iPad Users' Group - Peggy Aebersold-Fetzer
 
To prevent the screen from rotating when you rotate the iPad:
First, go to Settings/General/Use Side Switch To:
Put the checkmark at lock rotation (if you checkmark mute, the side switch will be used to mute or unmute your iPad).  You have to choose your preference, as the side button can only be used for one or the other.
Then, on the exterior of the iPad, beside the Volume control on horizontal top left, (or top right side when holding the iPad vertically) is a Button.
Sliding that button to the right (or down) exposes an orange dot, and will lock the screen.  Sliding the button to the left (or top) will allow the screen to rotate. (The button will mute or unmute if you chose that option for the side button while in the Settings mode.)

To know if your iPad is updated:
Under Settings/General/Software Update-it will either attempt to update, or show you the iOS version you have. (7.04 is currently the newest version.)
To make a shortcut to the invaluable Palm Creek iPad Users' Blog:
Open the Safari web browser, tap in the address bar to allow you to type in the new address - www.pcipadusersgroup.blogspot.com. Then press GO on the keyboard.
Once you are on the iPad Users' Group site, hit the box with the arrow pointing straight up (in the upper left corner).  From the gray-outlined symbols that appear, choose
Add to Home Screen.  At this point, change the name since you'll only be able to read a short bit on your home screen and you want the title to be easy to recognize.  (You will NOT be able to edit the title later).  Tap on the current bold-texted title (Palm Creek iPad Users Group), tap the X in a circle, then type in a better title (ie iPad Users).  Then click Add.  You will now be able to easily go to the PC iPad Users' Group blog directly from your home screen by tapping that shortcut icon.
(Quick note - if you had chosen Add to Reading List instead of Add to Home Screen, you would find this webpage in the future by accessing the web via Safari, choosing the bookmark icon in the upper right (next to the cloud), then clicking on the eyeglasses symbol to see your saved reading lists.)
 
Settings/Privacy/Location Services Location Services SHOULD be on for iPad apps to work well

Hit Home button twice-goes to Multitasking mode.   All applications that are currently open appear.  You can switch to another application just by tapping on the one you want to use.  If you wish to close one, simply Swipe it up.  Note:  having many open not only uses up the battery faster, but slows down the performance of the iPad.

To get the iPad User Guide for iOS7 free download:
From The IPad Users' blog - click on new iPad resources under Users Guides (on Right side of the blog).  Scroll up and down in this new screen to see various items.  Almost anything in blue text will be a direct link.  Simply click on the link to go there.  It may be a website or an app to download.
Trust Sandy's choices.  She has researched and tested many different ones, and only lists the best (and least ad intrusive).

To download an app from ipad users blog, click on the highlighted new iPad Resources under User Guides on the right of page.  Then choose the blue text link under First Choice to get tips-tricks-secrets-for-iPad.  A new screen appears. Choose FREE, then INSTALL.  After entering your apple password, wait patiently until the dot goes all the way around the circle.  When downloaded, it will say OPEN
(Note -  Allow push notifications on training apps so you will receive the newest update notifications.  Be cautious about allowing push notifications on other apps though, as they can overwhelm your system with ads, etc.)

Highly recommended book  - Teach Yourself Visually iPad (be sure to get the NEW one for the iOS7.)

Great Apps that come free with a new iPad Air or iPhone 5:
iPhoto
Pages
iMovie
Airport Utility
Remote Numbers

To make a shortcut for Next Door.  Via Safari, go to palmcreekgolfresort.nextdoor.com.  Use box with up arrow to Add to Home Screen.
You may make changes within Next Door so you don't receive so many emails (click the dropdown box next to your name in the upper right, then choose settings).
(In the immediate updates column you probably want to keep Crime & Safety and Free Items checked to get the best use of Next Door.) 

If you think of an iPad question later (or EVEN BETTER - have a suggestion for topics to cover at future meetings :-)
use contact info at right on iPad users' blog.  Sandy or Brent will answer.


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